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DATAKEY TERMS & CONDITIONS: |
The Datakey Group provide our clients with four payment methods: |
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| 1. Cash transactions - As always, cash is king, all our prices include V.A.T. and a 6% discount, | |
| 2. Card transactions - We add 6% transaction fee to all cash and debit card transactions, | |
| 3. IBT transactions - Internet Bank Transfers are seen as cash - no extra charges - 2 days confirmation required from other branches to Standard Bank, | |
| 4. Contract transactions - Datakey PC provides 6 - 12 month service contracts to SB's - Contract clients pay monthly. | |
| Cheques are not accepted under any circumstance - Not even as a direct deposit into our bank account. | |
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PC Orders: |
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| 1. We require payment up-front for any PC to be custom build, | |
| 2. IBT payments must be confirmed by fax, | |
| 3. Up to 2 days for payment confirmation may be required if you transfer funds from other banks to Standard Bank, | |
| 4. Delivery within 48 Hours from confirmation of payment date, | |
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Collection / Delivery: |
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| 1. Goods may be collected from our computer shop in Kempton Park, | |
| 2. We deliver free of charge in Kempton Park, | |
| 3. We charge for PC / Printer installation when required, | |
| 4. We ship computers and parts anywhere in South Africa, payment required up-front, shipping cost for your account on arrival. | |
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Warranty / Swap-out: |
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| 1. We provide a 1 year manufacturers warranty on all faulty parts - except power interface devices such as power supplies and modems, | |
| 2. Goods returned within 1 week of supply will be swapped-out immediately - subject to stock availability, | |
| 3. Goods returned after 1 week - will be booked into our technical department or shipped to the supplier for repair / replacement, | |
| 4. Goods returned will be replaced with same or equivalent subject to stock availability, if no stock is available, a credit will be passed, | |
| 5. Goods cannot be exchanged for cash, | |
| 6. Software is provided without warranty - will not be replaced or exchanged once opened or installed. | |