At Datakey Computer Systems (DCS) we understand that your computer is an indispensable home or business tool that contains vital and personal information to keep you on the go. If you feel a bit like our animation above then don't despair, we have been in the IT industry for over 22 years and we know what it feels like when things go horribly wrong... Have a look at our desktop repair options below and contact us via E-mail or telephone for additional assistance. We are based in Kempton Park Gauteng, but we have clients all over South Africa and can arrange for a collection or delivery anywhere in the country. For Notebook / Laptop Repairs - Kindly look at our DNS LAB (Datakey Notebook Laboratory) section.

	INDEX LINK:	TYPE	SERVICE	VALUE
		INSURANCE REPORT	[D]	R350.00
		BASIC	[C]	R295.00
		MEDIUM	[B]	R495.00
		FULL	[A]	R695.00
		ULTIMATE	[A+]	R895.00

[Service D] include:

• Fast service: We will perform a comprehensive system diagnosis and fault find on all hardware and software within 24 hours,

• Written insurance report: We will provide you with a comprehensive insurance report (in PDF format)  that will will inform your broker what the problem/s are,

• Repair cost: We will provide you with the cost associated to repair the system if possible, and if so, would be economically viable to repair,

• Alternative proposals: We will provide your broker with an alternative written proposal (in PDF format),to either repair, upgrade or to replace the system.

Our cost for  [ Service - D ] is: R350.00 - (Price Incl.: Labour / Report / VAT - But Excl.: Parts & Software)

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RECOMMENDATION: This service option is only to be used to determine what is causing a system malfunction or a basic but frequent check-up service. We recommend this option if a system was damaged by lightning or electrical surges to determine the viability of a repair or upgrade. However we do not recommend this service if a system is running but experience frequent shut-down, file corruption, file losses, E-mail corruption, Internet stalls, blue screen / black screen boot-up responses or any virus warning messages. If you experienced any of the not recommended items the please look at service options B, A and A+.

[Service C] include:

• Fast service: We will perform a comprehensive system diagnosis and fault find on all hardware and software within 24 hours,

• Personal feedback: We will provide you with a complete telephonic report to inform you what the problem/s are,

• Repair cost: We will provide you with the cost associated to repair the system if possible, and if so, would be economically viable to repair,

• Alternative proposals: We will provide you with an alternative written proposal (in PDF format), to either repair, upgrade or to replace the system.

 

• 7 Day warranty: We provide a 7 day no charge warranty on all work done by us,

• 12 Month warranty: We provide a 12 month warranty on all parts supplied by us, excluding licensed software & electrical interface devices such as power supplies and modems,

Our cost for  [ Service - C ] is: R295.00 - (Price Incl.: Labour / Report / VAT - But Excl.: Parts & Software)

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RECOMMENDATION: This 3 - Star service is highly recommended for any client that has their computers frequently checked by an expert, this means taking your system is serviced at least every 3 to 6 months for a health-check and software update. This service may also be used for corporate businesses that uses a "Server / Client" network infrastructure and only needs a maintenance / update / upgrade and check-up to be done! If you have experienced virus infections and data loss, we highly recommend looking at service options A and A+. In most cases were the file operating system has been infected and damaged, extra time and work would need to be done on the system to correct or remove the problems. Older computers or systems that has never had a previous service should always select service options A or A+.

This service includes [Service C]:

Fast service: We will perform a comprehensive system diagnosis and fault find on all hardware and software within 24 hours,

Personal feedback: We will provide you with a complete telephonic report to inform you what the problem/s are,

Repair cost: We will provide you with the cost associated to repair the system if possible, and if so, would be economically viable to repair,

Alternative proposals: We will provide you with an alternative written proposal (in PDF format), to either repair, upgrade or to replace the system.

[Service B] include:

• Additional labour: 2 Hours of additional labour to repair the system and install / replace parts - (Total 3 Hours),

• Hardware services: C-Mos set-up, Chassis and board cleanup & dust removal, cable management, card-reset & cleanup,

• Microsoft service: Operating system and Office - Repair / Re-installation / Registration / Service pack updates / Driver updates,

• Registry service: Cleanup / Malware removal / Spyware removal / System speedup,

• Fast turnaround: DCS caters for all those "urgent" repair jobs with a fast turnaround of 24 - 48 Hours on all systems from time of booking,

 

• 7 Day warranty: We provide a 7 day no charge warranty on all work done by us,

• 12 Month warranty: We provide a 12 month warranty on all parts supplied by us, excluding licensed software & electrical interface devices such as power supplies and modems,

 

Our cost for  [ Service - B ] is: R395.00 - (Price Incl.: Labour / Report / VAT - But Excl.: Parts & Software)

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RECOMMENDATION: This 5 - Star service is highly recommended for any client that has purchased a "box-drop" computer system from a non-technical dealer or retailer or if you have received a system which was not configured by a technical expert.  This A - Z full service is also highly recommended to speed-up slow systems, removal of malware, spyware and addware from computers.  If you have experienced frequent shut-down, file corruption, file losses, E-mail corruption, Internet stalls, blue screen or black screen boot-up responses or any virus or malware warning messages in the past or now, then this service is for you! If your computer has not been serviced before or not been serviced for 1 - 2 years by a qualified technical support person, then this service is a must! To receive a discounted professional virus program and additional expert services, we highly recommend that for an additional R200 that you select our A+ Ultimate service option.

This service includes [Service C]:

Fast service: We will perform a comprehensive system diagnosis and fault find on all hardware and software within 24 hours,

Personal feedback: We will provide you with a complete telephonic report to inform you what the problem/s are,

Repair cost: We will provide you with the cost associated to repair the system if possible, and if so, would be economically viable to repair,

Alternative proposals: We will provide you with an alternative written proposal (in PDF format), to either repair, upgrade or to replace the system.

This service includes [Service B]:

• Additional labour: 2 Hours of additional labour to repair the system and install / replace parts - (Total 3 Hours),

• Hardware services: C-Mos set-up, Chassis and board cleanup & dust removal, cable management, card-reset & cleanup,

• Microsoft service: Operating system and Office - Repair / Re-installation / Registration / Service pack updates / Driver updates,

• Registry service: Cleanup / Malware removal / Spyware removal / System speedup,

• Fast turnaround: DCS caters for all those "urgent" repair jobs with a fast turnaround of 24 - 48 Hours on all systems from time of booking,

 

[Service A] include:

• Additional labour: 1 Hour of additional labour to repair the system and install / replace parts - (Total 4 Hours),

• Full Set-up & Tweak: Datakey's patented system - We perform over 150 settings & tweaks ensure a super-fast system!

• OS Tweak & Set-up: We enable and set-up operating system features not normally available to novice clients, enabling higher version settings,

• Office File System: We enable automatic file path settings for MS Office products & provide you with a complete MyDocuments file folder system,

• File Enhancements: We Install Adobe Acrobat Reader & PDF Creator, WinZip, WinRar & Pocket Oxford Dictionary and Microsoft Image Composer,

• Backup & Burn: We Install Nero Smart Start - CD/DVD Burner / Ripper, Genie Backup Manager and Belarc Advisor,

• Registry Maintenance: We Install Spybot Search & Destroy, Registry Cleaner,

• Virus Removal: We provide you with  full virus scan & removal.

• 7 Day warranty: We provide a 7 day no charge warranty on all work done by us,

• 12 Month warranty: We provide a 12 month warranty on all parts supplied by us, excluding licensed software & electrical interface devices such as power supplies and modems,

 

Our cost for  [ Service - A ] is: R695.00 - (Price Incl.: Labour / Report / VAT - But Excl.: Parts & Software)

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RECOMMENDATION: This 7 - Star service is highly recommended for any client that has purchased a "box-drop" computer system from a non-technical dealer or received a system which was not configured by a technical expert. With DIY installations, the system / software set-up is in most instances not correctly done or the final set-up is completed with a whole lot of errors. This A - Z service is highly recommended for power-user clients as well as home-user clients. Get a proper "Datakey Set-up & Tweak" (Developed and refined over 9 years), and not only will your system function like clock-work but in the short and long run you will save a heap of money. This service is also highly recommended to speed-up slow systems and to ensure systems older than 2 years are still up-to-date. Does your hardware requirements meet today's and tomorrow's software and internet demands on the system resources?

If you have in the past or are currently experiencing DLL errors, frequent shut-down failures, file corruption, file's gone missing, E-mail corruption, Internet stalls, blue screen or black screen boot-up responses or any virus / malware infection warning messages, then this service is for you! If your computer has not been serviced before or has not been serviced for 1 - 2 years, then this service is a must! If you would like your computer system to run faster and better than the day you purchased it, then this service is just what you need to ensure that your system is repaired and set-up to rid you of all the above-mentioned problems and still give you years of future value and service! With the Ultimate service we also include a Avast Anti-virus Professional 2 Year licence program and 1 Gb of file and driver downloads worth over R400.00 in this service at a 50% discount!

This service includes [Service C]:

Fast service: We will perform a comprehensive system diagnosis and fault find on all hardware and software within 24 hours,

Personal feedback: We will provide you with a complete telephonic report to inform you what the problem/s are,

Repair cost: We will provide you with the cost associated to repair the system if possible, and if so, would be economically viable to repair,

Alternative proposals: We will provide you with an alternative written proposal (in PDF format), to either repair, upgrade or to replace the system.

This service includes [Service B]:

• Additional labour: 2 Hours of additional labour to repair the system and install / replace parts - (Total 3 Hours),

• Hardware services: C-Mos set-up, Chassis and board cleanup & dust removal, cable management, card-reset & cleanup,

• Microsoft service: Operating system and Office - Repair / Re-installation / Registration / Service pack updates / Driver updates,

• Registry service: Cleanup / Malware removal / Spyware removal / System speedup,

• Fast turnaround: DCS caters for all those "urgent" repair jobs with a fast turnaround of 24 - 48 Hours on all systems from time of booking,

 

This service includes [Service A]:

• Additional labour: 1 Hour of additional labour to repair the system and install / replace parts - (Total 4 Hours),

• Full Set-up & Tweak: Datakey's patented system - We perform over 150 settings & tweaks ensure a super-fast system!

• OS Tweak & Set-up: We enable and set-up operating system features not normally available to novice clients, enabling higher version settings,

• Office File System: We enable automatic file path settings for MS Office products & provide you with a complete MyDocuments file folder system,

• File Enhancements: We Install Adobe Acrobat Reader & PDF Creator, WinZip, WinRar & Pocket Oxford Dictionary and Microsoft Image Composer,

• Backup & Burn: We Install Nero Smart Start - CD/DVD Burner / Ripper, Genie Backup Manager and Belarc Advisor,

• Registry Maintenance: We Install Spybot Search & Destroy, Registry Cleaner,

• Virus Removal: We provide you with  full virus scan & removal.

[Service A+] include:

• Additional labour: 1 Hour of additional labour to repair the system and install / replace parts - (Total 5 Hours),

• Internet downloads:: We provide up to 1 Gig of file / driver updates and Microsoft system service pack file downloads with this service,

• Avast Pro 2Y Licence: We provide you with an Avast 2 year licensed ant-virus software package worth R350.00 for R250.00!

• Training Videos: We Install our own in-house training videos to help you use the programs that we installed for you,

• Office Compatibility: We install office cross access compatibility software between Office 2003 / 2007 and 2020,

• 7 Day warranty: We provide a 7 day no charge warranty on all work done by us,

• 12 Month warranty: We provide a 12 month warranty on all parts supplied by us, excluding licensed software & electrical interface devices such as power supplies and modems,

 

Our cost for  [ Service - A+ ] is: R895.00 - (Price Incl.: Labour / Report / VAT - But Excl.: Parts & Software)

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