PROFILE:
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Datakey Nova is our corporate synergy division. Derived from the Latin word Nova means: "New Latin nova (stella) new (star), from Latin novus new", this clearly describes Datakey Nova's goals for the IT industry, to re-new and improve service levels and support systems. Nova provides corporate clients with a exceptional turnkey solution to their in-house and outsource IT requirements. Nova offers SLA's (Service Level Agreements), off-site service contracts, out of warranty repair contracts, corporate first line support, call centre contracts and courier services. Under Nova corporate clients are able to make use of all our key service divisions that Datakey Group has to offer as a single point of contact.

Nova is also our in-house brand application that describes the process that we implement to "supercharge" existing "box drop" notebook or desktop system. A Datakey Nova process provide a custom set-up system that incorporates a wide range a user friendly, fully installed and registered software applications, technical tweak settings to enhance and improve system performance and to provide a fully integrated "Plug and Play" user friendly and ready system.

With Nova you will find ethical, hard working and driven people that will ensure that your business is always our top priority. We understand that after sales service and client goodwill is just as important as marketing and initial client interaction to get the sale. We also understand that our core business is not necessarily yours but that our service offering will enhance and assist your business to achieve its goals.

We offer the following; 

a. a single point of contact for all your internal and external IT requirements,
b. a “in an out-of warranty” repair services to extend your service offering,
c. data recovery and protection services that may not form part of your initial offer,
d. to provide technical experts, well equipped workshops and many years of experience,
e. professional fast turn services,
f. to extend your technical after sales service capability,
g. to assist you to increase your company service status and goodwill in the market,
h. to reduce your overhead cost, administration load and increase client satisfaction,
i. to reduce time consuming repetitive actions that adversely affect your bottom line,
j. a repair services for desktop computer systems, notebooks, laptops, printers and LCD/LED monitors/TV’s.
k. to take care of your clients as if they were our own,
l. to take out-of-warranty repair problems off your hands, just refer the client to us and we will take the necessary action.

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